Privacy policy
Last updated 15 November 2026
This policy explains what Expode Innovations Private Limited ("we") collects from you and why.
What we collect
- When you browse this site: nothing that identifies you. The site has no accounts, no cookies of its own and no analytics trackers. Product pictures are served from our own storage.
- When you contact us on WhatsApp, by phone or by email: your name, number or address, and what you write to us, so we can reply and fulfil an order.
- When you order directly: your delivery address and payment confirmation. Card and UPI details are handled by the payment provider and never reach us.
- When you order on Amazon: Amazon's privacy notice applies. We receive only what Amazon shares to fulfil the order.
How we use it
To reply, make and deliver your order, issue invoices required by law, and handle returns. We send messages about your order only. We do not send marketing messages unless you ask for them, and you can stop them at any time by replying STOP.
Who we share it with
Couriers (to deliver), payment providers (to take payment), and Meta's WhatsApp Business platform (to message you on WhatsApp). Nobody else, and never for their marketing.
How long we keep it
Order records for 8 years, as tax law requires. Chat messages for 2 years. You can ask us to delete anything not required by law at any time.
Your rights
Ask us what we hold about you, correct it or delete it by writing to us on WhatsApp or by post to the registered address. We answer within 30 days.
Contact
Expode Innovations Private Limited, Basement Ground Floor, Bearing No. 108, Pocket-F, Sector 2, DSIIDC Bawana Industrial Complex, New Delhi, Delhi 110039, India. GSTIN 07AAFCE9389L1ZU.